We’re Here to Help

Have a question about an order or one of our products? Our team is ready to assist you through chat or email during business hours.

Email Address: support@thehandbagden.shop

Phone: +44 7400 583864

Chat Support: Available 24/7

Business Hours: Tuesday to Saturday 10:00 AM to 4:00 PM

Time Zone: GMT+00:00 (United Kingdom)

Business Address 101 Park View Whitley Bay NE26 3RJ United Kingdom

Before You Contact Us

If your question is about an existing order, it helps to have:

• Your order number
• The email used at checkout
• A short summary of your question

Send Us a Message

Use the contact form on our website with your name, email, subject, and message, and our team will get back to you within 24 to 48 hours on working days.

We Can Help With

• Order and delivery updates
• Returns
• Payment questions
• Product questions
• General enquiries

See our FAQs, track a delivery on Track Your Order, or check our Shipping Policy and Return Policy for more.

Follow Us

Stay connected with The Handbag Den on Twitter and Pinterest for new arrivals and store updates.