support@thehandbagden.shop

Privacy Policy

Last Updated: August 2026

Welcome to The Handbag Den. Your privacy matters to us, and we are committed to handling your personal information responsibly. This policy explains what we collect, how we use it, when it may be shared, and the choices available to you. It is written to comply with UK GDPR and the Data Protection Act 2018.

By visiting or ordering from our website, you agree to the practices described here.

Information We Collect

We only collect what is necessary to operate our website, process orders, and provide support.

How We Use Your Information

Your information may be used to process and deliver orders, respond to enquiries, send order updates, improve our website and customer experience, detect fraudulent activity, and meet legal obligations.

Cookies

We use cookies to keep items in your cart, remember your preferences, support secure checkout, and measure site performance. Most browsers let you manage or block cookies, though disabling them may limit some site features, including checkout functionality.

Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted service providers who help us operate, including payment processors, shipping partners, website hosting providers, and technical service providers, or when required by law.

Data Security

We use reasonable administrative, technical, and organisational measures to protect your information, though no method of online transmission or storage is completely secure.

Data Retention

We retain personal information only as long as reasonably necessary to fulfil the purposes described here, including processing orders, maintaining records, and meeting legal obligations. When no longer needed, information is securely deleted or anonymised.

Your Rights

Under UK GDPR, you may have the right to request access to, correction of, or deletion of your personal information, object to certain processing, or request a copy of the information you have provided. You can also lodge a complaint with the Information Commissioner’s Office (ICO).

Third Party Links

Our website may link to third party sites for your convenience. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing information.

Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time to reflect changes to our business or legal requirements. The updated version will be posted on this page.

Contact Us

Business Name: The Handbag Den
Business Email: support@thehandbagden.shop
Business Phone: +44 7400 583864
Business Address: 101 Park View, Whitley Bay NE26 3RJ, United Kingdom
Customer Support Hours: Tuesday to Saturday, 10:00 AM to 4:00 PM
Time Zone: GMT+00:00 (United Kingdom)
Live Chat: Available 24/7

For more, see our Terms of Service, Shipping Policy, Return Policy, Refund Policy, and Payment Policy, or reach us through Contact Us.